“Further, the Mortgage Cadence product suite provides the tools necessary to help us ensure that our mortgage origination process is compliant and secure.” “Having a single person who understands our unique business case and helps us optimize the system through training is essential,” says Shari Porter, senior vice president and chief lending officer at AllSouth. Instead of a borrower working with multiple contacts according to the lender’s workflow, AllSouth members are guided through the entire process – from application to close – by the same contact, ultimately increasing trust and overall satisfaction.ĪllSouth will also be taking advantage of the Mortgage Cadence client advocacy model, in which a client success executive serves as a single point of contact through design, implementation, training and support. As a result of the migration, AllSouth now has a comprehensive platform offering a single system of record.
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